Patients with the most urgent disposition at the top. Click a patient name to open their workbench. iRanked by urgency1.OVERDUE LOS — LoS overage = highest priority2.HITL PENDING — agent waiting on CM3.D/C TODAY / TOMORROW — finalize PAC arrangements4.NEW MATERIAL CHANGE — agent re-screening PA5.IN PROGRESS — on track, nothing needed from you6.MONITORING · NO PAC — not polled in background (D23)Within a band, the more urgent disposition sorts first.